Your privacy is important to Max Health Limited, 2 Segar Avenue, Pt Chevalier, Auckland 1025, New Zealand (referred to in this Privacy Policy as we, our or us). This Privacy Policy governs our collection, use and disclosure of your Personal Information and has been prepared in accordance with our obligations and your rights set out in the Privacy Act 1993 and the Health Information Privacy Code 1994.
We may modify or amend this Privacy Policy from time to time by posting an updated version on our website (at maxhealth.co.nz). By continuing to use our website you consent to any such modifications or amendments.
This Privacy Policy explains:
- What kind of Personal Information we collect;
- When we collect Personal Information;
- How we use Personal Information;
- How we store Personal Information;
- Our use of cookies;
- How you can access/amend your Personal Information;
- How long we hold Personal Information; and
- How you can contact us for further information.
What kind of Personal Information we collect
We collect the personal information you give us (Personal Information). We may also obtain Personal Information from third parties with your authorisation or where otherwise permitted by law.
The Personal Information we collect may include (without limitation) your name, address, contact details and occupation/role.
When we collect Personal Information
We may collect Personal Information about you in the following circumstances:
- When we contact you about any of our products;
- When you enquire about or order any of our products;
- When you contact us in relation to any of our products;
- When a third party provides Personal Information to us in accordance with the section above; and
- When you contact us for any other purpose.
How we use Personal Information
We may use your Personal Information for any of the following purposes:
- To contact you about any of our products;
- To process, respond to and fulfil your enquiries or orders relating to or for our products;
- To inform you of any products, offers, events or information which may be of interest to you;
- To comply with relevant laws;
- For any specific purpose which we notify you of at the time your Personal Information is collected; and
- For our administrative purposes and any other purposes permitted by law.
We may disclose your Personal Information (including your identity):
- To our agents, service providers (including our product distributors, hosting providers and payment processors) and any other relevant third parties to the extent necessary to carry out any of the purposes for which we may use your Personal Information (as outlined above);
- If you have ordered product from us, to the doctor or other person you have nominated to receive that product on your behalf;
- If we are requested to do so in the course of legal proceedings or other investigations; or
- With your authorisation or where we are otherwise permitted to do so by applicable law.
Except as provided above, we will not share your Personal Information with any other third parties and will not sell, license or rent your Personal Information to third parties.
How we store Personal Information
We may store Personal Information in electronic or physical form. We will take reasonable steps to ensure that your Personal Information is kept safe and secure, and that there is no unauthorised use or unauthorised disclosure of the Personal Information.
Use of cookies
We use cookies and analytics tools on our website to collect information about how you use the website.
A cookie is a small data file that the website sends to your browser, which may then store it for later retrieval by the website. If you reject cookies, you may still use our website, but your ability to use some of its features or functionality may be limited.
How you can access/amend your Personal Information
You may access your Personal Information that we hold by contacting us. We will provide you with a copy of the Personal Information we keep about you. However, we reserve the right to charge you a reasonable amount for providing copies of any Personal Information you request, to take into account the time, cost and effort involved.
You may request that the Personal Information we hold about you be corrected by contacting us. If we do not agree to your request for a correction, you may then request that we take reasonable steps to attach to the information a statement of the correction sought but not made.
How long we hold Personal Information
We will determine how long we will hold your Personal Information, except that we will not keep Personal Information for longer as is necessary to achieve the purpose for which we may lawfully use it.
How you can contact us for further information
If you have any queries about this Privacy Policy or the Personal Information we have collected, please contact us on +64 9 815 2664.